What are inventory reports?
An inventory report is a detailed record of a property's contents and condition at a specific point in time — most commonly at check-in (tenancy start) and check-out (tenancy end). A signed inventory is your primary evidence when making or disputing deposit deductions.
Inventory reports require an Agency plan.
Create an inventory report
- Open the property and go to the Inventory tab (or navigate via the sidebar).
- Click New inventory report.
- Select the type: Check-in or Check-out.
- Work through each room, recording the condition of furniture, fixtures, and fittings.
- Add photos for each item — especially anything already damaged.
Check-in vs check-out
A check-in report establishes the baseline condition at the start of the tenancy. A check-out report records condition at the end. LetSense shows both side-by-side so you can see exactly what changed — making deposit deduction decisions straightforward and defensible.
Signing the report
You can send the inventory report for e-signature (requires Agency plan). Both the landlord/agent and tenant sign digitally — the completed document is stored against the property with a full signing audit trail.
Using the report in a dispute
If a deposit dispute goes to TDS, DPS, or MyDeposits, you'll need the check-in and check-out reports as evidence. Download the PDFs from the property's Inventory tab — they include all photos, condition ratings, and signatures.