Inventory reports — check-in and check-out

What are inventory reports?

An inventory report is a detailed record of a property's contents and condition at a specific point in time — most commonly at check-in (tenancy start) and check-out (tenancy end). A signed inventory is your primary evidence when making or disputing deposit deductions.

Inventory reports require an Agency plan.

Create an inventory report

1. Open the property and go to the Inventory tab (or navigate via the sidebar).
2. Click New inventory report.
3. Select the type: Check-in or Check-out.
4. Work through each room, recording the condition of furniture, fixtures, and fittings.
5. Add photos for each item — especially anything already damaged.

Check-in vs check-out

A check-in report establishes the baseline condition at the start of the tenancy. A check-out report records condition at the end. LetSense shows both side-by-side so you can see exactly what changed — making deposit deduction decisions straightforward and defensible.

Signing the report

You can send the inventory report for e-signature (requires Agency plan). Both the landlord/agent and tenant sign digitally — the completed document is stored against the property with a full signing audit trail.

Using the report in a dispute

If a deposit dispute goes to TDS, DPS, or MyDeposits, you'll need the check-in and check-out reports as evidence. Download the PDFs from the property's Inventory tab — they include all photos, condition ratings, and signatures.