Log a maintenance job

Creating a job

1. Go to Properties → [property] → Maintenance or the global Maintenance section in the sidebar.
2. Click New job.
3. Enter a title, description, urgency level (normal / urgent / emergency), and the reported date.
4. Click Save.

Assigning a contractor

1. Open the job and click Assign contractor.
2. Select from your contractor list or add a new contractor.
3. The contractor receives a job portal link by email — they can update the status, add notes, and upload their invoice PDF.

Job statuses

• Open — logged, not yet assigned
• Assigned — contractor notified
• In progress — work underway
• Resolved — work complete

Tenant-submitted requests

Tenants can submit maintenance requests from their portal. These appear in your work queue as new jobs — you review and convert them to active jobs.