Help CentreMaintenanceContractor portal — for contractors

Contractor portal — for contractors

Updated 12 May 2026
LandlordAgency

Accessing your portal

When you are assigned a job, you receive an email with a link to your job portal. The link is unique to this job — bookmark it for easy access. No account or password is needed.

What you can do in the portal

  • Update job status — In progress, Awaiting parts, Complete
  • Add resolution notes — describe what was done
  • Record the cost — enter labour, parts, and total
  • Upload an invoice — PDF invoice sent directly to the agent

Completing a job

  1. Open your job portal link.
  2. Add your resolution notes describing the work completed.
  3. Enter the final cost.
  4. Upload your invoice (PDF).
  5. Click Mark as complete.

The agent or landlord is notified immediately when you mark a job complete.

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