Communication templates

What communication templates are for

Communication templates let you write common emails once and send them repeatedly with a single click — inspection notices, renewal reminders, void instructions, and more. Templates support variable substitution so names and addresses are filled in automatically.

Create a template

1. Go to Settings → Communication templates.
2. Click New template.
3. Give it a name, a subject line, and write the body.
4. Use {{tenant_name}}, {{property_address}}, {{landlord_name}} as placeholders — LetSense substitutes them at send time.

Send a template

1. Open a property or tenancy.
2. Click Send message.
3. Select a template from the dropdown — the subject and body are pre-filled.
4. Review and send.

Sent messages are logged in the property's activity timeline.