Help Centre Agency featuresStaff roles and permissions

Staff roles and permissions

Updated 12 May 2026

Agency

Two roles: admin and staff

LetSense has two roles for agency team members:

Action	Admin	Staff
Manage properties and tenancies	✓	✓
Handle maintenance and compliance	✓	✓
View and record finances	✓	✓
Invite landlord clients	✓	✓
Invite or remove team members	✓	✗
Change organisation settings	✓	✗
Manage billing	✓	✗
Access the admin panel	✓	✗

Change a team member's role

Go to Settings → Team.
Click the team member's name.
Change their role using the dropdown and save.

Role changes take effect immediately — no need to re-invite.

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