What the tenant portal includes
- Tenancy summary (dates, rent amount, agent contact)
- Documents (tenancy agreement, deposit protection certificate, How to Rent guide)
- Rent payment history
- Maintenance request submission
How to invite a tenant
- Open the property and go to the Tenants tab.
- Create a tenancy if you haven't already (click Add tenancy).
- Inside the tenancy, click Add tenant and enter their name and email address.
- Click Send portal invite. LetSense emails them a link — no account or password required.
The link doesn't expire
Tenant portal links use a secure token — they don't expire unless you rotate the token. Tenants can bookmark the link and return to it at any time.
The portal is read-only for documents and finances. Tenants can only submit maintenance requests — they can't edit anything.