Your portal link was emailed to you when your landlord or letting agent set up your tenancy. Search your email inbox for a message from LetSense — the subject line will include the property address.
Check your spam or junk folder — automated emails sometimes end up there.
If you still can't find it, contact your letting agent or landlord directly and ask them to resend your portal link. They can do this from their LetSense account in seconds.
Your portal link is private — do not share it with anyone else. Each tenant in a property has their own unique link. If you believe your link has been shared without your consent, ask your agent to rotate it (this generates a new link and invalidates the old one).
Our team usually replies within 1 business day.