Help CentreTenant PortalYour tenant portal — what you can see and do

Your tenant portal — what you can see and do

Updated 12 May 2026
Tenant

What your portal shows

Your letting agent or landlord has set up a tenant portal for you. It gives you instant access to:

  • Your tenancy details (start date, end date, monthly rent)
  • Your documents (tenancy agreement, deposit certificate, How to Rent guide)
  • Your rent payment history
  • Maintenance requests

How to access it

Your portal link was sent to you by email when you moved in. Bookmark it — the link does not expire.

If you have lost the link, contact your letting agent or landlord and ask them to resend it.

No password needed

The portal uses a secure private link — you do not need to create an account or remember a password. Just open the link and you are in.

Your portal is private to you. Each tenant has their own unique link.
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