Where to find your rent history
Open your tenant portal and click the Rent tab. You will see a list of all rent payments — paid, pending, and overdue.
What each payment shows
- Due date and amount due
- Date paid and amount paid
- Payment status: Paid, Pending, or Overdue
Download a rent statement
If you need proof of rent payments — for a mortgage application, visa renewal, or housing benefit claim — click Download statement at the top of the Rent tab. This generates a PDF statement covering your full tenancy.
If a payment shows as overdue
If you have made a payment but it still shows as overdue, contact your landlord or letting agent — bank transfers can take 1–3 working days to appear and payments may need to be manually recorded.
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